ç¥å¥å·çäžé¡äºå®®çºã«åºèãããŸããã¢ã€ã©ãã·ã¥ãµãã³ããã¯ã·ãŒã©ãã·ã¥ãã¯ããç®å ãããã¯ã£ããããããããã¡ã€ã¯ã«ãããæéãççž®ãããããšãã£ã女æ§ã®ããŒãºãåããŠãããŸããŸãªã¡ãã¥ãŒãæäŸããŠããŸããæ°èŠãµãã³ã®åºåºãçžæ¬¡ãã¢ã€ã©ãã·ã¥åžå Žã«ãããŠãåãµãã³ã¯ã©ã®ããã«é客ã顧客管çãè¡ã£ãŠããã®ããLINEå ¬åŒã¢ã«ãŠã³ããæŽ»çšããåãçµã¿ã«ã€ããŠããªãŒããŒã¹ã¿ã€ãªã¹ãã®åç°å®å³ããã«è©±ãèããŸããã
äºçŽãµã€ããšLINEã䜵çšããŠãé客ãšé¡§å®¢ç®¡çãå®è·µ
ã¢ã€ã©ãã·ã¥ã®æœè¡ã¯å°éãµãã³ã ããªãçŸå®¹å®€ã§ããµãŒãã¹ãæäŸãããŠããã±ãŒã¹ãå€ãããšãããç«¶åãšå·®å¥åããŠããã«é客ãè¡ãããéèŠã§ãããŸãã倧æäºçŽãµã€ããçµç±ããŠãµãŒãã¹ãåãããŠãŒã¶ãŒãå€ãããããåºåè²»ãèšããã®ãã課é¡ã®1ã€ããšåç°ããã¯èªããŸãã
Â
ã³ã¹ãåæžãè¡ããªããããŠãŒã¶ãŒãšã®ã³ãã¥ãã±ãŒã·ã§ã³ãããæ·±ããããããŒã«ã¯ãªãããšèããçµæã2019幎æ«ã«LINEå ¬åŒã¢ã«ãŠã³ããéèšããŸãããçŸåšã以äžã®ãããªãããŒã§é客ãè¡ã£ãŠããŸãã
é客ã®âå ¥ãå£âãšããŠäºçŽãµã€ããå©çšãã€ã€ããLINEãæŽ»çšãããåŸãªç¹å žãããããšã蚎æ±ãå®éã«ãŠãŒã¶ãŒãæ¥åºããéã
Â
- äºçŽãµã€ããšåãæéã§å©çšã§ããã ãã§ãªããLINEå ¬åŒã¢ã«ãŠã³ããããåŸãªãã£ã³ããŒã³æ å ±ãé ä¿¡ããããš
- LINEå ¬åŒã¢ã«ãŠã³ãã®ã·ã§ããã«ãŒãã¯ãçŽã®ã·ã§ããã«ãŒããããç¹å žãè±å¯ãªããš
Â
ãªã©ãäŒãããŠãŒã¶ãŒã®äºæ¿ãåŸãäžã§LINEã䜿ã£ããããšãã«åãæ¿ããŠããããŸããäŒèšæã«ãã¯ã·ãŒã©ãã·ã¥ã®LINEå ¬åŒã¢ã«ãŠã³ããåã ã¡è¿œå ããŠããããã·ã§ããã«ãŒãã®ãã€ã³ããä»äžãããã«ããã®å Žã§ãŠãŒã¶ãŒã®ãã«ããŒã ãšäŒå¡çªå·ãããŒã¯ã«ãŒã ã§éä¿¡ããŠããããæ¬¡å以éã¯LINEãã£ãããéããŠäºçŽããé¡ãããããšã§ãªããŒã¿ãŒè²æã«ã€ãªããŠããŸãã
Â
ããã«ããããŠãŒã¶ãŒã¯ãããåŸãã€æè»œã«ãµãã³ãå©çšã§ãããµãã³ã¯ã·ã§ããã«ãŒãã®å¶äœãäºçŽç®¡çã«ãããã³ã¹ãåæžãè¡ãããªã©ãåæ¹ã«ã¡ãªãããçãŸããŸãããåç°ããã¯ããäºçŽãµã€ãã«é Œãããã客ããŸãšçŽæ¥ã€ãªããããšãã§ããããšä»åŸã®ãããªãèªåéå®¢ã«æåŸ ã蟌ããŸãã
ã³ããçŠã«ããããŠãŒã¶ãŒãšã®äŒè©±ã倧åã«ãã
2020幎4æäžæ¬ãæ°åã³ãããŠã€ã«ã¹ïŒCOVID-19ïŒã®æææ¡å€§ã«ããç·æ¥äºæ 宣èšãç¥å¥å·çã«ãçºä»€ããããã¯ã·ãŒã©ãã·ã¥ã§ã¯æææ¶æ¯ãäºçŽå¶éãªã©ã®å¯Ÿçãåããªããå¶æ¥ãç¶ããŸããã
Â
èªç²ã ãŒããèå»¶ããäžãå¶æ¥ã«é¢ããã¡ãã»ãŒãžé ä¿¡ã«å¯ŸãããŠãŒã¶ãŒããã®è¿ä¿¡ãèŠãŠãããã¶ãå±ãŸãããããšåç°ããã¯æ¯ãè¿ããŸãã
ææå¯Ÿçãè¬ãããµãã³å¶æ¥ïŒ2020幎5æã®å€§åé£äŒååŸã®2é±éã¯èšæäŒæ¥ïŒã«ãŠãŒã¶ãŒãã奜æçãªå£°ãå¯ããããã®ãåããåç°ããã¯ãµãã³ã®ãªãŒãã³3åšå¹Žèšå¿µãã£ã³ããŒã³ã6æäžæ¬ããã¹ã¿ãŒããããŸããã
ã¡ãã»ãŒãžé ä¿¡ãã¿ã€ã ã©ã€ã³ã§ãäž»ã«ãªããŒã¿ãŒåãã®å²åŒãã£ã³ããŒã³ãåç¥ãããšãããã³ããçŠãç¶ãäžã«ãããããããé ä¿¡ãã3æ¥è¶³ããã§20ä»¶è¿ãäºçŽãLINEãã£ãããéããŠå ¥ããŸããã8æçŸåšãæ°ãã«äŒç»ãããµããŒãã£ã³ããŒã³ããŠãŒã¶ãŒã«å¥œè©ãåŸãŠããŸãã
Â
LINEå ¬åŒã¢ã«ãŠã³ããæŽ»çšããåãçµã¿ã«ã€ããŠããã¯ã·ãŒã©ãã·ã¥ã®åç°ããã¯æ¬¡ã®ããã«ç·æ¬ããŸãã
ãLINEå ¬åŒã¢ã«ãŠã³ãã¯ãåœãµãã³ã®ãããªå°åå¯çåºãšçžæ§ãè¯ããšæããŠããŸããæ¥åžžã«æµžéããLINEã ããããããåç°ãããšãã£ããããŠããããšããå®å¿æãæã£ãŠããã ãããšæããŸãããããã§ãã客ããŸãšã®è·é¢ãããçž®ãŸããŸããã
Â
æ°åã³ãããŠã€ã«ã¹ã®åœ±é¿ã¯æ±ºããŠå°ãããããŸããããç¡äºã«3åšå¹Žãã£ã³ããŒã³ã宿œããããšãã§ããŸããããä»åŸãLINEå ¬åŒã¢ã«ãŠã³ããæŽ»çšããŠãããã客ããŸã«ãæé¡§ããã ãããµãã³ã¥ãããè¡ã£ãŠããããã§ããã
LINEå ¬åŒã¢ã«ãŠã³ã
LINEã¢ããªã®åã ã¡ã¿ããéããç»é¢å³äžã«ãã åã ã¡è¿œå ãã¿ã³ ïŒ [QRã³ãŒã] ãã¿ããããŠãã³ãŒããªãŒããŒã§ã¹ãã£ã³ããŠãã ããã
ïŒå ¬éïŒ2020幎8æïŒ
Â
â»æ¬èšäºå ã®æ°å€ãç»åã圹è·ãªã©ã®æ å ±ã¯ãã¹ãŠåææç¹ã®ãã®ã§ã



